Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.shaktimat.ae (the “Site”).

Shakti Mats UAE is committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws in the United Arab Emirates.

‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’

https://shaktimat.ae/ will not pass any debit/credit card details to third parties’’

https://shaktimat.ae/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.

However https://shaktimat.ae/ (website) cannot guarantee the security of any information that is disclosed online’’

https://shaktimat.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’

“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, referral sources (such as websites or search terms), and how you interact with the Site.
We refer to this information as “Device Information.”

Technologies used to collect Device Information include:

  • Cookies: Data files placed on your device that may include an anonymous unique identifier. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.

  • Log files: Track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels: Electronic files used to understand how users browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment details, email address, and phone number.
This is referred to as “Order Information.”

Personal Information in this policy refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information to:

  • Process and fulfill orders (including payment processing, shipping, and order confirmations)

  • Communicate with you regarding your order or inquiries

  • Screen orders for potential risk or fraud

  • Send marketing communications or promotional content, where you have consented to receive them

We use Device Information to:

  • Help detect and prevent fraud or security issues

  • Improve and optimize the Site’s performance and user experience

  • Analyze customer browsing behavior and measure marketing effectiveness

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to operate our business effectively. For example:

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also disclose your Personal Information where required to:

  • Comply with UAE laws, regulations, or legal processes

  • Respond to lawful requests from public or regulatory authorities

  • Protect our legal rights or prevent fraud or misuse of the Site

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to you.

Learn more about targeted advertising at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out via:

You may also opt out of some services via:
http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.

YOUR RIGHTS

Depending on applicable UAE data protection regulations, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

DATA RETENTION

We retain your Order Information for our records unless and until you request that it be deleted, subject to legal and regulatory obligations.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed outside the UAE, including by service providers located in other countries. Where this occurs, we take reasonable steps to ensure appropriate data protection safeguards are in place.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with a revised effective date.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us at:

Email: support@shaktimat.ae
Business Name: Shakti Mat UAE